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WEBINAR: Implementing Direct Access in a Hospital Setting
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WEBINAR: Implementing Direct Access in a Hospital Setting

When: Thursday, Dec. 12, 2019
1:00 p.m.-2:00 p.m. (Eastern)
Where: GoToWebinar
United States
Contact: Marcus Dean
(877) 636-4408 x102

Online registration is closed.
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Implementation of direct access in a hospital outpatient setting poses a unique set of challenges, from buy in of administration and physicians, to billing and preparing the clinical and clerical teams.  Staff development on multiple levels is the foundation to building a skilled direct access team.  A robust infrastructure including policy and procedures, comprehensive marketing strategies and metrics is paramount to the success of a program.  Direct access to quality physical therapy services enhances value to patients and third-party payers by increasing access to services and reducing overall costs. This webinar will take you through the journey of developing and launching a successful direct access program outside the private sector as you learn from pioneers who have tackled and overcome the challenges.


Educational Objectives:

  • Consider the value and cost effectiveness of implementing a hospital based direct access program.
  • Assemble a direct access team including clinicians, clerical and administrative staff.
  • Prepare a competency program to develop and assess team members.
  • Develop a plan for implementing direct access in a hospital outpatient setting.


About The Speakers:

Jaime Edelstein, PT, DScPT, OCS, COMT, CSCS

Hospital for Special Surgery, New York, New York

Assistant Vice President, Rehabilitation


Jaime Edelstein has worked at the Hospital for Special Surgery since 2000 following her matriculation from graduate school.  Jaime is an orthopedic manual therapist who, for a period of time focused her efforts in developing clinical expertise in examination and treatment of the non-arthritic hip and was a Rehab Liaison for the Center for Hip Preservation at HSS.  Jaime then expanded her role in program development and clinic oversight which ultimately resulted in her current role as an Assistant VP of Rehabilitation at the Hospital for Special Surgery.  In her current role, Jaime leads the HSS Direct Access Initiative and oversees many of the HSS Rehab Outpatient Regional Facilities of HSS, as well as overseeing the HSS Onsite corporate relationships. 

Speaking experience: APTA CSM, NYPTA, MAPTA, Hospital for Special Surgery Professional Education Programs, Professional Football Athletic Trainers Society Conference, MedSport Annual Conference, Fairview Medical Annual Conference, University of Michigan Professional Education Conference, Gait and Clinical Movement Analysis Conference.


Aaron Keil, PT, DPT, OCS

Clinical Associate Professor

University of Illinois at Chicago

Director: Orthopaedic Residency/Faculty Practice


Dr. Keil currently serves as a clinical associate professor at the University of Illinois at Chicago.  He has presented at national conferences on the subject of direct access and diagnostic imaging and has provided insight and guidance to several institutions across the country that are interested in implementing direct access.  He recently served on the APTA Imaging Task Force which was focused on the role of diagnostic imaging in PT practice as a whole.  He has functioned as a first-contact provider both at Georgetown University Hospital in Washington D.C. and the Johns Hopkins Hospital in Baltimore Maryland where he oversaw the outpatient rehabilitation department.  Dr. Keil currently directs the Orthopaedic Residency and Faculty Practice at the University of Illinois at Chicago.


Speaking experience:  Numerous presentations on direct access and diagnostic imaging at APTA state and national conferences, the Washington D.C. Board of PT Examiners, and an APTA-Sponsored Webinar.           


Mary Murray-Weir, PT, MBA

Hospital for Special Surgery, New York, New York

Vice President, Rehabilitation

Mary Murray-Weir is Vice President of Rehabilitation at Hospital for Special Surgery (HSS), New York, NY. As a physical therapist/administrator with over 30 years of experience, she has a keen interest in developing best practices for the delivery of patient care. She is passionate about providing opportunities for physical therapists to practice at the top of their license and promoting awareness of the benefits of physical therapy. She uses her knowledge of workflows, decision processes, clinical informatics and analytics to provide strategic leadership for Rehabilitation Services at corporate and offsite satellite locations in the tri-state area in addition to overseeing operations, program development, clinical informatics, continuous quality improvement and professional education for rehabilitative/wellness care. She is the Rehabilitation Research Service Chief and has served on the HSS Institutional Review Board.  She has published journal articles and presented at multiple professional conferences; her area of clinical specialization is pediatrics.

Speaking Experience:   Healthcare Information and Management Systems Society (HIMSS), American Academy of Cerebral Palsy and Developmental Medicine (AACPDM), Eclipsys/Allscripts User Network, Hospital for Special Surgery Professional Education Programs, and multiple poster presentations APTA CSM, American Academy of Orthopedic Surgeons (AAOS), and American College of Healthcare Executives (ACHE).


Carol Page, PT, DPT, CHT

Hospital for Special Surgery, New York, New York

Senior Director, Rehabilitation


Carol Page is Senior Director of Rehabilitation at Hospital for Special Surgery with a focus on strategic improvement, quality, and staff development. She directs the ABPTRFE accredited HSS Orthopedic PT Residency and Hand Therapy Fellowship programs, and oversees 16 process improvement teams. Since the inception of the HSS Direct Access Initiative, she has worked on development and oversight of policies and procedures and a competency program. She has presented at national conferences on direct access, mentoring and hand and upper extremity rehabilitation, her clinical area of expertise.


Speaking Experience: APTA CSM, American Society of Hand Therapists, American Association for Hand Surgery, Hunter College, New York University, Philadelphia Hand Therapy Symposium, Hospital for Special Surgery Professional Education Programs.


Robert Turner, DPT, OCS, MS, OM, LAc

Hospital for Special Surgery, New York, New York

Manager, Clinical Education, Rehabilitation


Robert Turner has practiced Orthopedic PT in both the private and hospital settings since 1991.  Currently he is Manager of Clinical Education at Hospital for Special Surgery where he has worked since 2008.  He has been instrumental in the development of the Orthopedic Residency Program accredited by the APTA as well as the Direct Access Initiative and Spine Care Task Force now implemented at HSS.  He is a frequent speaker both nationally and internationally on a variety of orthopedic topics including spine, hip and ankle pathologies.  He mentors Orthopedic Residents and the clinical staff throughout the rehabilitation department and serves on two committees with NASS: the Continuing Medical Education Committee and the Interdisciplinary Spine Committee, of which he is co-chair.

Speaking Experience:  APTA CSM, NASS Annual Meeting, IADMS, Balanced Body Pilates, Hunter College, Hospital for Special Surgery Professional Education and Service Line Programs, Local 1099.

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