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WEBINAR: Why All the Talk about Staff Engagement? A LAMP Management Presentation.
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WEBINAR: Why All the Talk about Staff Engagement?   A LAMP Management Presentation.

When: Thursday, Nov. 14, 2019
1:00 p.m.-2:00 p.m. (Eastern)
Where: GoToWebinar
United States
Contact: Marcus Dean
(77) 636-4408 x102

Online registration is closed.
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This webinar will cover the basics of Staff/Employee Engagement.   We will share the definition of Engagement; why this is so important in today’s health care environment; key concepts that are important to know when working to increase engagement;  how to determine if your work team is engaged; and how to nurture and maintain engagement over time.  

Educational Objectives:

  • Define the concept of engagement.
  • Connect the importance of engagement to outcomes, retention and safety.
  • Describe potential ways to measure engagement.


About The Speakers:

L. Maurine Coco, PT, MSPT

After earning her Bachelor of Arts in Chemistry at Mount Holyoke College, Maurine’s passion for teaching and applied science immediately led to a brief career as a high school Chemistry teacher before pursuing study in Physical Therapy.  She earned her Master of Science in Physical Therapy from the University of Alabama at Birmingham in 2001, and worked in outpatient and inpatient settings while developing clinical expertise in Adult Neurorehabilitation. 

In 2010, she joined the shared DPT Program at the University of California, San Francisco and San Francisco State University as an Associate Clinical Professor where her expertise is integrated into both clinical and professional teaching portions of the curriculum.  Most recently, she served as co-instructor for the Professional Colloquium for third-year students, focusing on development of professional behaviors and skills like Conflict Management and Professional Resilience.  In addition, she teaches didactic content related to regulatory and reimbursement issues related to PT practice and sponsors a Value-Based Care elective for third year students. 

Outside of her professional pursuits, she enjoys volunteer work, practicing yoga, hiking, international travel, SCUBA diving, and becoming more proficient in French.  She lives in San Francisco, California with her Border Collie, Zoe.


Susan Ropp, PT, DPT is currently the Manager of Rehabilitation Services for Providence Mount Carmel and Providence St. Josephs Hospitals in rural Stevens County Washington.   She is part of the clinical management and administrative team of both hospitals and shares information on staff engagement, evidence-based management strategies with these teams.   Dr. Ropp received her Physical Therapy degree from the University of Washington and her DPT and Certificate in Practice Management from Evidence In Motion School of Health Sciences.   In addition to her current practice, Dr. Ropp has served in many leadership roles within the Physical Therapy Association of Washington, including President, Delegate, and Legislative Committee Chair.   Currently she is chair the of LAMP Management Committee, a committee of HPA “the Catalyst”.    

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